What does the Furniture Protection Plan cover—and is it worth it?
Four-Year Protection for Incidents, Accidents & More
Peace of mind, built right in.
You invest a lot of time (and love!) into choosing just the right furniture for your home. It’s a reflection of your style, your family, and your everyday life. But spills happen. Pets get playful. Guests get a little too comfy.
Don’t let life’s little mishaps ruin that investment.
With a Furniture Mall 4-Year Furniture Care Protection Plan, you can relax and enjoy your space knowing you’re covered. Whether your new favorite piece is made of fabric, leather, vinyl, wood, or another solid surface, our protection plan helps keep it looking its best—so you can spend less time worrying and more time living.
Jeremy, General Manager at Furniture Mall, walks you through what’s included in our Furniture Care Protection Plan, the real-life benefits, and how to know if it’s the right fit for your home and family.
Thinking About Adding Pet Protection?
We get it—pets are family. But sometimes, they’re messy family.
That’s why we offer a Pet Protection Plan as an optional add-on to your Furniture Care Protection. It includes everything in the standard plan, plus added coverage for one-time pet-related damage such as:
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Scratches from claws
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Biting or chewing
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Pet stains on fabric or leather
Protect your space and your furry friends—with total peace of mind.
What the Furniture Protection Plan Covers
✓ Accidental stains – Food, drinks, ink, makeup, and more
✓ Rips, tears, cuts, punctures, or burns
✓ Pet damage – One-time coverage for scratches, bites, or stains (with Pet Plan)
✓ Damage to frame, springs, and mechanisms on upholstered furniture
✓ Seam separation and loss of resiliency in cushions, foam, or fiber
✓ Glass and mirror breakage on tables, shelves, or doors
✓ Wood surface damage – Including food/beverage stains, fading from sun exposure, and accidental scratches or dents
✓ Outdoor furniture coverage – Breakage of glass tops, punctures, weld failure, umbrella mechanisms (when purchased together)
What’s Not Covered
We believe in transparency, so here’s what isn’t included:
✗ General wear and tear
✗ Damage caused during moving (except when moved by Furniture Mall)
✗ Neglect, misuse, or intentional damage
✗ Acts of nature (fire, flood, lightning, etc.)
✗ Theft or infestations
Easy Claims Process
We’ve made it simple. If something goes wrong:
1. Call or file a claim online within 30 days of noticing the issue2. No deductibles, no out-of-pocket costs
3. If the item can be repaired, it will be. If not, it will be replaced
Even better? If you’re local, one of our factory-authorized Furniture Mall repair technicians may take care of it personally.
It Moves with You—Your protection plan works anywhere in the United States—so if you move, your coverage comes with you
✨ BONUS: Don’t Use It, Don’t Lose It
Here’s our favorite part:
If you go the full four years without needing your plan, we’ll refund the full amount back to you in a Furniture Mall gift card.
That’s right—risk-free protection and a little bonus shopping spree? Yes, please.
Pro Tip:
Protect your family’s favorite spaces with a simple plan that’s got your back when life gets a little messy.
Want to Learn More?
Visit us online or talk with a Home Solution Specialist in-store today.
We’re here to help you love your home—even when life gets unpredictable.
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